Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

can't download builds

Blair halpin Dec 07, 2012 02:40AM GMT

Just went through the registration proccess, activated forum account and got to the wiki, trying to download Alpha 4 but when it asks me to authenticate, my account name and password doesn't work. do I have to like wait a day or two?

1 Community Answers

Best Answer
Mark Dec 10, 2012 12:27PM GMT

The first thing you need to do is ensure you have set up and registered your account properly:

http://support.introversion.co.uk/customer/portal/articles/871540-how-to-activate-your-account

Please note that if you username or password contains a space or special character it'll break so avoid that.

If you can access the private Prison Architect developer forum using your credentials:
http://forums.introversion.co.uk/prisonarchitect/viewforum.php?f=2

and the same credentials do not allow you to access the builds, then please mail us and make sure you include your forum name and the original email used to purchase the build.


This question has received the maximum number of answers.

support@introversion.co.uk
http://assets0.desk.com/
false
@IVSoftware
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete