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Game crashes when selecting new game

Person on Xbox one May 04, 2019 04:46AM BST

(Xbox) I’ve sent out an email in hopes to find true support, but for now anything to help me get back to in the game.

So everytime I select a game mode with a new game or continue the game it automatically crashes.I’ve tried 15 attempts in hopes that it would fix itself out, but nothing. I’ve tried steps like clearing my Xbox Cache, Deleting all my saved data (rip), Reinstalling the game and DLC. The only game mode that works is Escape Mode. A weird glitch I’ve noticed a few days ago is where I started a new game on top of my failed prison and it put my game save into the Escape mode which was weird, but I had to always go into escape mode to build onto my prison. I’ve deleted that save in hopes that could’ve been the issue. Nothing yet if anyone knows any stepss I can take please let me know

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http://assets1.desk.com/
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