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Prision Architech does not Start

Lucas Rega Dec 17, 2018 03:51PM GMT

Hello,

I bought the game quiete a time ago, i played it and enjoyed it a lot in pas few month. I stopped played a time ago and and the past week i tried to played it again and the game does download and install but in steam when i click start, the game make as it will open but it does not. But it starts in "Safe Mode"

What can i do?¿

Up 0 rated Down
Will Dec 18, 2018 08:39AM GMT Introversion Software Agent
I'm having a problem finding you in the database. Can you let me know the email address you used to order the game (this is probably your paypal email address). If you don't know this I need to know whether you used paypal or sage pay (credit card), the rough time frame for the transaction and the full name on the account.

If you know the email used, it may be quicker for you to have your links resent to you by using this form:

http://www.introversion.co.uk/prisonarchitect/recover.html

If you purchased from Steam you will need to contact them directly as we do not have access to their systems.

Thanks.
Note : Steam keys are supplied for copies of our games purchased from Steam or Introversion Software. It is not possible for us to supply Steam access for games bought from other sources.
For Steam access you need to buy the game from Steam.

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