Support Center

PA Tech Issues

  • Getting It On Steam

    So I bought Prison Architect on G2A and initially had some trouble downloading the actual game using that key ...

    1 Community Answer Aug 19, 2017 10:05PM BST
  • Download

    I have bought the game but when I go to my order place where I download the game it says I'm all out of d...

    1 Community Answer Aug 15, 2017 06:16PM BST
  • Steam Issue - Keep saying starting over and over.

    Well I have had this game for many months now, and I uninstalled it because of something happening, I now cann...

    0 Community Answers Aug 14, 2017 10:02PM BST
  • Add mode to steam environment

    Hello i am a turkish designer. I designed a mode but I do not know how to add this mode to the game or how to ...

    1 Community Answer Aug 10, 2017 05:51PM BST
  • No Fullscreen since latest update

    Can only play windowed. Game always resets to windowed, max resolution. No matter what options I chose and app...

    0 Community Answers Jul 24, 2017 05:14PM BST
  • Black Screen & Not Responding on Start Up

    Hello All, I have never had this issue before, however, everytime I boot my PA, it is stuck on a black scre...

    3 Community Answers Jul 24, 2017 03:10PM BST
  • Prisoners not having needs met properly

    Has anyone else had issues with prisoners and their needs? I have most stuff necessary for them, not everythin...

    0 Community Answers Jul 23, 2017 08:28AM BST
  • Blue Screen Bug

    My screen has a blue shading while I'm playing. Starts as soon as I load up the game.

    0 Community Answers Jul 22, 2017 02:20AM BST
  • Can't save the game

    The title pretty much says it all. I go to save my game or write over an old save and when I go to the load li...

    0 Community Answers Jul 20, 2017 04:09PM BST
  • Download

    My prison architect will not download to update 12. Every time I try to download it, the download will “comple...

    0 Community Answers Jul 19, 2017 08:29AM BST
support@introversion.co.uk
http://assets2.desk.com/
false
@IVSoftware
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete