Support Center

PA Tech Issues

  • Updating from one build to a newer one

    How do i update from Alpha or build to a newer one?

    1 Community Answer Feb 22, 2013 10:01PM GMT
  • doors not closing

    all my doors wont close during normal play but they will only close when i go into lockdown

    1 Agent Answer 0 Community Answers Feb 22, 2013 12:30PM GMT
  • 7

    Hello, Your new alpha came out today and i would like to download it but it is asking me for a username and p...

    1 Agent Answer 2 Community Answers Feb 21, 2013 08:42PM GMT
  • why should I trust a spammer?

    You keep spamming me with emails for your PA software; I use the included unsubscribe link but that doesn'...

    1 Agent Answer 0 Community Answers Feb 21, 2013 05:14PM GMT
  • Buying the game

    My CC isnt being accepted, and im not sure what to do. I don't have (nor want) a paypal. id really like ...

    1 Agent Answer 0 Community Answers Feb 20, 2013 05:03AM GMT
  • Windows has run into a problem

    When I try to start the game I get a black screen then sophos gets a virus thing then it says windows ran into...

    1 Agent Answer 2 Community Answers Feb 18, 2013 10:36PM GMT
  • Lag Solution Fix?

    Hey guys, As I progress through the game it begins to lag pretty hard when I start getting 50+ prisoners and 1...

    1 Agent Answer 1 Community Answer Feb 16, 2013 09:07PM GMT
  • Will not start

    I was playing the game and then a window came up "not responding". Restarted and i still get "n...

    1 Agent Answer 0 Community Answers Feb 16, 2013 08:55PM GMT
  • my prison architect will not open/run

    i cant seem to get my game running! when ever i press the .exe file in the file with the rest of the files of ...

    2 Agent Answers 2 Community Answers Feb 16, 2013 04:49AM GMT
  • Prison Architect Not Responding

    I bought Prison Architect this morning and I was playing it, and it was running amazingly. I built this whole ...

    1 Agent Answer 0 Community Answers Feb 15, 2013 05:04PM GMT
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