Support Center

PA Tech Issues

  • Canteen bug?

    Hi, I have started to play PA from the scratch, but an issue appeared. When I build Staffroom and Canteen, the...

    2 Community Answers Jun 30, 2017 12:30PM BST
  • Defcon mouse can only go half way down the screen then stops

    I just go Defcon the game but the mouse only works in the top half and cant go into the bottom half or click a...

    0 Community Answers Jun 30, 2017 08:42AM BST
  • Failed to start game

    I Failed to start game. this is starting game coming article [ Failed to start process for prison Archi...

    0 Community Answers Jun 28, 2017 01:12PM BST
  • First opens then crashes

    How i fix First :Steam notification opens "Starting game Prison Arch" then it shuts down and comes...

    0 Community Answers Jun 27, 2017 01:52PM BST
  • Cant share on Steam

    I bough this game meant to share to my girlfriend. as she want to play this game and we cant both playing game...

    0 Community Answers Jun 24, 2017 05:28PM BST
  • Mouse

    Hi I just bought the game today and while I'm playing the mouse will not show up. How do I fix this?

    0 Community Answers Jun 23, 2017 07:22PM BST
  • Prison Architect on MAC OSX SIERRA

    Hi, just wondering if this is a known issue and what are the fixes. I did some search on the site here but di...

    0 Community Answers Jun 20, 2017 01:13AM BST
  • I made a purchase with a credit card and the game never downloaded

    i recently made a purchase for prison simulator. i put the credit card info in and it said card denied. i then...

    1 Agent Answer 0 Community Answers Jun 15, 2017 12:51AM BST
  • WHat!?

    It just crash and it comes up a fail message :

    1 Community Answer Jun 06, 2017 02:15PM BST
  • Game won't start after showing the activation key.

    Hello, so I bought Prison Architect about a week ago and just now got time to play it, but the game will not s...

    3 Community Answers Jun 03, 2017 06:06PM BST
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