Support Center

PA Tech Issues

  • How do I install the game??

    I bought Prison Architect from G2A and I entered the key, and it said I now own the game. But I don't kno...

    2 Community Answers Jul 04, 2017 04:42PM BST
  • Locked at 15 frames.

    I've played Prison Architect for awhile now with a constant FPS of 60, now all of a sudden my game is loc...

    2 Community Answers Jul 04, 2017 05:42AM BST
  • Prison Architect Crash

    Crash log (Mac OSX 10.11.6). Looks like it's happening on autosave since I'm not manually saving the...

    1 Community Answer Jul 01, 2017 05:14AM BST
  • Canteen bug?

    Hi, I have started to play PA from the scratch, but an issue appeared. When I build Staffroom and Canteen, the...

    2 Community Answers Jun 30, 2017 12:30PM BST
  • Defcon mouse can only go half way down the screen then stops

    I just go Defcon the game but the mouse only works in the top half and cant go into the bottom half or click a...

    0 Community Answers Jun 30, 2017 08:42AM BST
  • Failed to start game

    I Failed to start game. this is starting game coming article [ Failed to start process for prison Archi...

    0 Community Answers Jun 28, 2017 01:12PM BST
  • First opens then crashes

    How i fix First :Steam notification opens "Starting game Prison Arch" then it shuts down and comes...

    0 Community Answers Jun 27, 2017 01:52PM BST
  • Cant share on Steam

    I bough this game meant to share to my girlfriend. as she want to play this game and we cant both playing game...

    0 Community Answers Jun 24, 2017 05:28PM BST
  • Mouse

    Hi I just bought the game today and while I'm playing the mouse will not show up. How do I fix this?

    0 Community Answers Jun 23, 2017 07:22PM BST
  • Prison Architect on MAC OSX SIERRA

    Hi, just wondering if this is a known issue and what are the fixes. I did some search on the site here but di...

    0 Community Answers Jun 20, 2017 01:13AM BST
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