Support Center

PA Tech Issues

  • Mouse

    Hi I just bought the game today and while I'm playing the mouse will not show up. How do I fix this?

    0 Community Answers Jun 23, 2017 07:22PM BST
  • Prison Architect on MAC OSX SIERRA

    Hi, just wondering if this is a known issue and what are the fixes. I did some search on the site here but di...

    0 Community Answers Jun 20, 2017 01:13AM BST
  • I made a purchase with a credit card and the game never downloaded

    i recently made a purchase for prison simulator. i put the credit card info in and it said card denied. i then...

    1 Agent Answer 0 Community Answers Jun 15, 2017 12:51AM BST
  • WHat!?

    It just crash and it comes up a fail message : https://www.dropbox.com/s/86eysnzkan5eh85/bandicam%202017-06-03...

    1 Community Answer Jun 06, 2017 02:15PM BST
  • Game won't start after showing the activation key.

    Hello, so I bought Prison Architect about a week ago and just now got time to play it, but the game will not s...

    3 Community Answers Jun 03, 2017 06:06PM BST
  • PA Crash on Ipad Mini 4

    I have may IOS updated with the recent one. PA crashes when I'm on Architect mode halfway into the gam...

    0 Community Answers Jun 03, 2017 12:53PM BST
  • Prison labour achivment

    My prison labour achivment has gon I did have it but it's eating I don't .... ? Help

    0 Community Answers Jun 02, 2017 11:45PM BST
  • Can't sell my prison

    I can't sell my prison becuase it keeps saying it's a premade prison when I built it from scratch ?

    0 Community Answers Jun 02, 2017 10:48PM BST
  • PA crashes on IPad Air 1

    I bought the full game as on holiday and felt this would be a great time waster in the sun. The game keeps ...

    0 Community Answers Jun 01, 2017 06:37AM BST
  • PA not compatible with most Android devices?

    Hello, I saw news of PA release, and wasn't familiar with the game. It had positive reviews so I thoug...

    1 Community Answer May 26, 2017 02:16PM BST
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