Support Center

PA Tech Issues

  • My name in game has been rejected for being too long

    If you've bought the name in the game tier or have upgraded to it you need to be aware that we limit the bios ...

    Dec 30, 2013 09:37PM GMT
  • No textures appear in game (game appears mostly black)

    Well I needed to open AMD vision engine control centre by right clicking on desktop and selecting it. Then, ma...

    Oct 31, 2012 05:40PM GMT
  • Failed to start game / Corrupted save

    Customers will report their game no longer runs - it crashes immediately on launch. This is usually down to a...

    Nov 05, 2012 09:01AM GMT
  • Min Specs

    PC Minimum: Compatible with Windows XP, Vista, 7, 8 or Greater Intel Core2 Duo 2.4Ghz or Higher / AMD 3Ghz or ...

    Nov 21, 2012 10:13AM GMT
  • Reporting Bugs

    Prison Architect is in Alpha which means that it contains bugs. As we move closer to launch we'll work throug...

    Apr 15, 2015 04:58PM BST
  • SDL.DLL Error

    If you get: Error running the game: SDL.DLL is not loaded, you need to fully extract all the files from the zi...

    Feb 14, 2013 05:05PM GMT
support@introversion.co.uk
http://assets3.desk.com/
false
@IVSoftware
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete