Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Unable to register - Steam gives no CD key

Cole Jun 21, 2015 08:09PM BST

As stated in the subject, steam has only given me a "Name in Game" CD key. I right-click on Prison Architect, select "View CD Key", and I still only get the "Name in game" key. This seems to be problem with people who've bought the Name-in-game edition instead of buying the standard edition as well as the name-in-game upgrade. Any help would be appreciated.

Up 1 rated Down
Oneal Jun 25, 2015 05:10AM BST
I'm having the same problem. Any help would be much appreciated.
Up 1 rated Down
Sam Jun 25, 2015 04:50PM BST Introversion Software Agent

It is the name in the game key that you use to register.
Up 1 rated Down
Josh Jun 28, 2015 02:00AM BST
I tried that code Sam, but it does not work. I would like to think I did not waste my money on buying name in game.
Up 1 rated Down
ShinBoneZ Jun 28, 2015 02:35PM BST
I am also having the same problem. I have only the name in game edition key and I can't register it.
Up 1 rated Down
Sam Jun 30, 2015 12:54PM BST Introversion Software Agent
We were experiencing some problems which we believe have been rectified. Please try again with your keys. If you still experience problems please email
Up 0 rated Down
Josh Jun 30, 2015 07:04PM BST
Thank you for your support, it now works, I'm completely satisfied with the game now! :D

This question has received the maximum number of answers.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found