Support Center

Upgrading your Steam Purchase to a higher tier.

Last Updated: Apr 12, 2013 12:40PM BST
If you made your original purchase from prison-architect.com you need to look here.

If you bought a tier from steam, but wish to upgrade to a higher tier you can do so.

1. Check that we haven't sold out by visiting prison-architect.com 

2. Make a paypal donation of the price difference between your current tier and the one to which you wish to upgrade. 

eg. If you have bought the Base Pack for $30 and wish to get your name in the game ($50) you need to make a donation of $50 - $30 = $20.

3. Find the location of your steam profile page:
a. Login to Steam. Select Account (top right) -> View Profile -> Edit My profile (left)
b. Add a custom url (it'll look like http://steamcommunity.com/id/kingdarwinian/)
c. Check the settings and make it public (so we can check you bought a tier)

4. Mail your paypal receipt for the donation together with your steam profile address to upgrades@introversion.co.uk. 

That's it! We'll upgrade you and you'll receive an email when it's been done.

 
support@introversion.co.uk
http://assets1.desk.com/
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